Terms & Conditions

1. Definitions & Interpretation

1.1 Definitions. In these Terms:

• "Platform" means the HannVerse Compliance Cloud software-as-a-service platform accessible at hannverse.com and associated applications.
• "Services" means all services, tools, templates, AI features, and functionality provided through the Platform.
• "User" or "You" means any individual or organization accessing or using the Platform.
• "Content" means all documents, data, templates, RAMS, risk assessments, and other materials created, generated, or stored using the Platform.
• "Subscription" means the paid access plan selected by the User (Pay-as-you-go, Standard, Professional, Premium, or Enterprise).
• "AI Features" means artificial intelligence and machine learning tools including Document AI, transcription, translation, and automated template generation.
• "Regulatory Requirements" means applicable health, safety, environmental, and compliance laws including but not limited to HASAWA 1974, CDM 2015, OSHA 1910/1926, CCOHS, OSHAD, and regional regulations.

1.2 Interpretation. References to "writing" include email and electronic communication. Headings are for convenience only. "Including" means "including without limitation."

2. Scope of Services

2.1 Platform Purpose. HannVerse provides digital tools and templates to assist with health, safety, and compliance documentation. The Platform is designed to streamline administrative processes but does NOT replace professional judgment, site-specific assessments, or qualified expert advice.

2.2 Services Provided. HannVerse offers:

• Pre-built compliance templates (RAMS, risk assessments, permits-to-work, incident reports, audits)
• AI-powered document generation and processing
• Voice transcription and translation services
• Workflow automation and approval systems
• Data storage and document management
• Reporting and analytics dashboards

2.3 What We Do NOT Provide. HannVerse explicitly does NOT provide:

• Legal, safety, or professional advice
• Compliance certification or regulatory approval
• Verification that documents meet specific regulatory requirements
• Site-specific hazard assessments or safety audits
• Training or competency validation
• Insurance or liability coverage

3. User Responsibilities

3.1 Compliance Responsibility. You are solely responsible for:

• Ensuring all generated documents comply with applicable Regulatory Requirements
• Conducting site-specific hazard assessments and risk evaluations
• Obtaining necessary approvals, permits, and certifications from relevant authorities
• Training personnel on safety procedures and document use
• Maintaining adequate insurance coverage
• Reporting incidents and accidents to appropriate regulatory bodies

3.2 Professional Verification. You acknowledge that:

• All documents must be reviewed by competent persons (e.g., CDM Coordinators, Health & Safety Advisors, Safety Officers)
• You must engage qualified professionals where required by law or industry standards
• AI-generated content requires human oversight and validation
• Templates must be customized to reflect actual site conditions, hazards, and control measures

3.3 Accurate Information. You must:

• Provide accurate, complete, and up-to-date information
• Update documents to reflect changes in regulations, site conditions, or work activities
• Maintain proper records and audit trails
• Report system errors or inaccuracies to HannVerse promptly

4. Professional Advice Disclaimer

4.1 No Professional Relationship. Use of HannVerse does not create a solicitor-client, consultant-client, or advisory relationship. We are a software provider, not a professional services firm.

4.2 No Guarantee of Compliance. We make no representation that documents generated through HannVerse will satisfy specific regulatory requirements, client specifications, or industry standards. Compliance verification is your responsibility.

4.3 Regulatory Variations. Laws and regulations vary by jurisdiction, industry, and time. You must ensure documents reflect current requirements in your specific location and sector.

5. Limitation of Liability

5.1 Liability Cap. To the maximum extent permitted by law, HannVerse's total aggregate liability for all claims arising from or related to the Platform or Services shall NOT exceed the lesser of:

• (a) The total fees paid by you to HannVerse in the 12 months preceding the claim; or
• (b) £10,000 GBP (or equivalent in local currency)

5.2 Excluded Damages. HannVerse shall NOT be liable for:

• Indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, business, data, or goodwill
• Fines, penalties, or sanctions imposed by regulatory authorities
• Costs of regulatory non-compliance or legal proceedings
• Workplace accidents, injuries, fatalities, or property damage
• Claims by third parties (clients, contractors, employees, regulators)
• Costs of remediation, emergency response, or clean-up

5.3 Basis of Bargain. You acknowledge that these limitations are fundamental to our pricing and you would not receive access to the Platform at the current fees without these limitations.

5.4 Statutory Rights. Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under applicable law

6. Indemnification

6.1 Your Indemnity. You agree to indemnify, defend, and hold harmless HannVerse, its affiliates, directors, officers, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use or misuse of the Platform or Services
• Your breach of these Terms
• Your violation of applicable laws or regulations
• Any workplace accident, incident, injury, or fatality
• Regulatory enforcement actions, fines, or penalties
• Claims by your employees, contractors, clients, or third parties
• Inaccurate, incomplete, or misleading information you provide
• Failure to obtain necessary approvals, permits, or certifications
• Failure to customize documents to specific site conditions

6.2 Defense and Settlement. HannVerse reserves the right to assume exclusive defense and control of any matter subject to indemnification, in which case you will cooperate fully with our defense.

7. Warranty Disclaimers

7.1 "AS IS" Provision. THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

7.2 Disclaimers. HannVerse disclaims all warranties including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation
• Security or freedom from viruses/malware
• Compliance with specific regulatory requirements
• Suitability for specific jurisdictions or industries

7.3 AI Limitations. AI Features are experimental and may produce inaccurate, incomplete, or inappropriate results. You must verify all AI-generated content before use.

7.4 Third-Party Services. We integrate third-party services (OpenAI, DeepL, Azure, AWS). We are not responsible for their performance, availability, or compliance with regulations.

8. Intellectual Property

8.1 HannVerse IP. All intellectual property rights in the Platform, Services, templates, software, AI models, and branding belong to HannVerse. You receive a limited, non-exclusive, non-transferable license to use the Platform during your Subscription term.

8.2 Your Content. You retain ownership of data and documents you create using the Platform. By using the Services, you grant HannVerse a license to process, store, and display your Content solely to provide the Services.

8.3 Feedback. If you provide suggestions or feedback, HannVerse may use it without obligation or compensation to you.

8.4 Restrictions. You may not:

• Reverse engineer, decompile, or disassemble the Platform
• Remove proprietary notices or branding
• Use the Platform to create competing products
• Resell, sublicense, or transfer access to third parties

12. Region-Specific Terms

12.1 United Kingdom

Regulatory Framework: Use of HannVerse does not constitute compliance with HASAWA 1974, CDM 2015, MHSWR 1999, RIDDOR 2013, or other UK health and safety legislation. You must ensure all documents are reviewed by competent persons as defined under CDM regulations.

ICO Compliance: UK data protection is governed by UK GDPR and Data Protection Act 2018. See our Privacy Policy for details.

Governing Law: These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of English courts.

12.2 European Union

GDPR: EU customers benefit from full GDPR protections. We have executed Standard Contractual Clauses for data transfers outside the EEA.

Digital Services Act: HannVerse complies with the EU Digital Services Act. Report illegal content to legal@hannverse.com.

Governing Law: EU residents may bring claims in their country of residence under EU Regulation 1215/2012.

12.3 United States

OSHA Compliance: HannVerse provides templates but does NOT certify compliance with OSHA 1910 or 1926 standards. You must ensure compliance with federal and state OSHA requirements.

State Laws: California users: Subject to CCPA privacy rights (see Privacy Policy).

Governing Law: Delaware law governs these Terms, excluding conflict of law provisions.

12.4 Canada

CCOHS & Provincial Laws: You are responsible for compliance with federal CCOHS requirements and provincial workplace safety legislation.

Governing Law: Ontario law governs these Terms.

12.5 United Arab Emirates & Middle East

OSHAD Compliance (UAE): Templates do not certify compliance with OSHAD SF requirements. You must engage approved health and safety professionals.

DIFC Data Protection: UAE data protection is governed by DIFC Data Protection Law No. 5 of 2020.

Governing Law: UAE disputes are subject to DIFC Courts or DIAC arbitration.